End of Life Policy for Business – Table of Contents

Changelog

April 29, 2026

Changed: Updated End of Life policy terminology to reflect the transition to a subscription-based model (see KB8881).

January 14, 2026

Added: Definition of ESET cloud consoles application programming interfaces (API)

Added: New Support Policy Category E

Added: ESET PROTECT plugins to Support Policy Category D


Notification

The new policy applies to API category versions released after January 14, 2026.

October 1, 2023

ESET introduced a new End of Life policy that refines and changes the support level definitions, durations, and application versions. Feature updates released after the end of September 2023 have their support duration defined by the new policy (see the previous policy version 1.5). The changed policy is not retroactive; therefore, the new definitions and support durations do not apply to versions released before the end of September 2023.