Operating system update necessary to install or upgrade ESET products
Which version of Windows operating system am I running?
Trusted Signing Adoption: Requirements Following Cross-Signing Deprecation
Due to Microsoft's deprecation of the cross-signing program, ESET has fully transitioned to using Trusted Signing (formerly Azure Code Signing). Trusted Signing is supported in all releases of Windows 11 and Windows 10 version 21H2 or later. For Windows versions earlier than 21H2, the respective updates (KBs), first released in September and October 2021, must be installed to enable this feature.
Windows and Windows Server users need the applicable operating system updates to install or upgrade affected ESET products (listed below) released after the end of July 2023. Without the necessary operating system updates, it will not be possible to install or upgrade ESET products (including security and stability updates) listed below.
Existing installations of ESET products will not be affected and will keep receiving module updates.
Trusted Signing: Compatibility and Requirements
No action required
Trusted Signing is natively supported on:
•Windows 11 (all versions).
•Windows 10 version 21H2 or later.
These users do not need to take any additional steps.
Action required
•For Windows versions earlier than 21H2 (for example, 1809/October 2018 Update), specific KB updates from September/October 2021 are required to enable Trusted Signing. You can download the KB updates for Windows from the Update Catalog.
•When upgrading to Windows 10 22H2, use the Media Creation Tool as Microsoft recommends.
•Users with offline environments or disabled automatic trusted root certificate updates must have the Microsoft Identity Verification Root Certificate Authority 2020 installed.
Affected ESET products
Business products:
•ESET Endpoint Antivirus
•ESET Endpoint Security
•ESET Server Security for Microsoft Windows Server
•ESET Security for Microsoft SharePoint Server
•ESET Mail Security for Microsoft Exchange Server
•ESET Mail Security for IBM Domino
Home products:
•ESET NOD32 Antivirus
•ESET Internet Security
•ESET Smart Security Premium
Affected operating systems
•Windows 7 SP1
•Windows 8
•Windows 8.1
•Windows 10, version 21H1 and all earlier versions
•Windows Server 2008 SP2
•Windows Server 2008 R2
•Windows Server 2012
•Windows Server 2012 R2
•Windows Server 2016
•Windows Server 2019
•Windows Server 2022
Users on Windows 7, Windows 8.1 or Windows Server 2008 R2 shall also pay attention to Microsoft's already-ended support for these operating systems.
Are my systems affected?
If you manage your endpoints using ESET PROTECT management console, you can create a report with the list of affected machines.
Timeline of ESET product version compatibility
Without support for Azure Code Signing, it will not be possible to install or upgrade to later product versions starting from a specific version/build number.
|
Trusted Signing (Azure Code Signing) Support Required for the Latest Builds Builds listed in the table contain installation blocks to prevent installation on operating systems without Trusted Signing support. Users are informed about this via a notification window. Auto-updates to these builds are not distributed to devices without Trusted Signing support. Earlier builds that do not require Trusted Signing support will remain available on ESET download web and ESET PROTECT On-Prem repository. |
ESET product |
From (Build number) |
Release date |
|---|---|---|
ESET Endpoint Antivirus ESET Endpoint Security |
10.1.2058.0, 10.1.2058.1 |
October 26, 2023 |
10.0.2049.0 |
November 2, 2023 |
|
9.1.2066.0 |
November 2, 2023 |
|
8.1.2057.0 |
November 2, 2023 |
|
7.3.2061.0 |
November 2, 2023 |
|
ESET Server Security for Microsoft Windows Server |
10.0.12014.0; 10.0.12014.1 |
September 26, 2023 |
9.0.12018.0; 9.0.12018.1 |
September 26, 2023 |
|
8.0.12015.0 |
October 31, 2023 |
|
7.3.12012.0 |
October 31, 2023 |
|
ESET Security for Microsoft SharePoint Server |
10.0.15004.0 |
October 3, 2023 |
9.0.15005.0 |
October 3, 2023 |
|
8.0.15011.0 |
November 7, 2023 |
|
7.3.15005.0 |
November 7, 2023 |
|
ESET Mail Security for Microsoft Exchange Server |
10.1.10012.0 |
September 19, 2023 |
10.0.10017.0 |
October 12, 2023 |
|
9.0.10011.0 |
October 12, 2023 |
|
8.0.10023.0 |
November 8, 2023 |
|
7.3.10017.0 |
November 8, 2023 |
|
ESET Mail Security for IBM Domino |
10.0.14006.0 |
October 25, 2023 |
9.0.14007.0 |
October 25, 2023 |
|
8.0.14013.0 |
November 15, 2023 |
|
7.3.14005.0 |
November 15, 2023 |
|
ESET Windows home products* |
17.0.15 |
November 15, 2023 |
17.0.3.0 (beta) |
August 16, 2023 |
* Includes the following products: ESET NOD32 Antivirus, ESET Internet Security, ESET Smart Security Premium, ESET Security Ultimate
Notifications in ESET products
Application statuses in affected endpoint and server products and alerts in ESET PROTECT management console appear from July 10, 2023, displaying the "Your operating system is outdated" message. In the first half of September 2023, this message started displaying "Missing support for Azure Code Signing". The same message will appear also in ESET home products.
It will be possible for administrators to hide the messages in Advanced setup during September 2023. For more information on how to hide application statuses in ESET business products, see the appropriate section in the documentation:
