If you cannot upgrade Windows 7 for specific reasons


Install the latest Windows 7 updates

Verify you have installed Windows 7 Service Pack 1 (SP1) and the stand alone security updates (or newer):



If the download links do not work (for example, in Google Chrome), right-click, and then select the option Save Link As... or Save Target As....


hmtoggle_plus0Do I have a 32-bit or 64-bit version of Windows 7?

hmtoggle_plus0More detailed information


Manual upgrade

If the automatic upgrade is not enabled or was not successful, you must install version 13.2 or later manually. Upgrade your ESET Windows home product to the latest version.


We strongly recommend you upgrade to Windows 10. Why should I upgrade?

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