If you cannot upgrade Windows 7 for specific reasons

Do these steps in order:

step-1

Ensure to have the latest Windows 7 updates installed

Verify you have installed Windows 7 Service Pack 1 (SP1) and both the stand-alone security updates (KB4474419, KB4490628 or newer).

If you do not have these Windows updates installed, click the appropriate links for your system version below:

arrow_down_home Do I have a 32-bit or 64-bit version of Windows 7?

If you have Windows 7 (32-bit), download and install these Security Updates:

If you have Windows 7 (64-bit), download and install these Security Updates:

If the download links do not work (for example, in Google Chrome)

Right-click the link, and then select the option Save Link As... or Save Target As....

save_as

arrow_down_home More detailed information

step-3

Manual upgrade

If the automatic upgrade is not enabled or was not successful, you must install the latest version manually. Upgrade your ESET Windows home product to the latest version.

 

We strongly recommend upgrading to Windows 10 as your operating system version is no longer supported by Microsoft and will not receive security updates. For compatibility with earlier versions of Windows operating systems, check System requirements in the product's help pages.

Features available in the latest version of Windows ESET home products

Need further assistance?