Do these steps in order


Getting a new device?

If you plan to or have purchased a new computer or device, transfer your ESET product to your new device and remove the license or deactivate ESET on the unused device.


Install Windows 10

If you are upgrading from a previous Windows version:

Upgrade to Windows 10 with an ESET home product installed

If you are performing a clean Windows 10 installation:

Download and install Windows 10


Manual upgrade

If the automatic upgrade is not enabled or was not successful, you must install the latest version manually. Upgrade your ESET Windows home product to the latest version.

Need further assistance?