Do these steps in order
I am upgrading from a previous Windows version
If you plan to or have purchased a new computer or device:
Is Windows 10 installed on a new device? If you are performing a clean Windows 10 installation: |
Make the transfer |
If you are upgrading from a previous Windows version:
Install Windows 10 Download and install Windows 10. For more details see Upgrade to Windows 10 with an ESET home product installed. |
Ensure to have the latest product version Verify you are using the latest versions of ESET Windows home products. |
Manual upgrade If the automatic upgrade is not enabled or was not successful, you must install the latest version manually. Upgrade your ESET Windows home product to the latest version. |