Do these steps in order
I am upgrading from a previous Windows version
If you plan to or have purchased a new computer or device:
Is Windows 11 installed on a new device? If you are performing a clean Windows 11 installation and your hardware is compatible: |
Make the transfer |
If you are upgrading from a previous Windows version:
Ensure the hardware compatibility with Windows 11 If your hardware is not compatible, use Windows 10 instead. If your hardware is compatible: |
Ensure to have the latest product version Verify you are using the latest versions of ESET Windows home products. |
Manual upgrade If the automatic upgrade is not enabled or was not successful, you must install the latest version manually. Upgrade your ESET Windows home product to the latest version. |