Configure the update server properly

Prerequisites:

•ESET products are activated with an applicable ESET subscription with the enabled ESET Extended Support.

•ESET applications have internet access (directly or via a proxy).

•ESET applications have the Choose automatically option enabled in the Advanced Setup > Update > Profiles > Updates > Modules Updates.

You do not need to change any update settings. ESET update servers automatically provide the updates to your ESET applications.

If you use the Mirror Tool to serve updates to your local endpoints, you need to re-run the MirrorTool.exe or change the recurring task you have set up. Do not change the update server address in the settings of ESET applications that connect to this mirror.

1.Obtain the offline subscription file (.lf) for the ESET subscription with the enabled ESET Extended Support via ESET Business Account. Select the Include Username and Password check box to enable updates from ESET servers.

2.Run the Mirror Tool with the parameters to set the update server address and assign the downloaded .lf subscription file:
--updateServer http://update.eset.com/redir/extendedsupport --offlineLicenseFilename <path-to-subscription-file>

3.Ensure that only the legacy ESET applications eligible for the ESET Extended Support are connecting to this mirror. You must update supported ESET applications from a standard mirror.

Prerequisites:

•This solution applies only to the local mirror workstation that provides updates to the group of unsupported ESET applications.

•Unchanged update server address in the policies of ESET applications connecting to this mirror.

•ESET endpoint product with the local mirror is activated with an applicable ESET subscription with the enabled ESET Extended Support and has internet access.

•Ensure that the local mirror is set up properly in Update > Profile > Update mirror and unsupported ESET applications are connecting to this mirror.

ESET endpoint application managed remotely via ERA/ESMC/ESET PROTECT On-Prem

1.Create a new policy. In the policy settings, click Update > Profiles > Updates.

2.In the Modules Updates section, disable the Choose automatically option.

3.Set the Custom server to http://update.eset.com/redir/extendedsupport

4.Assign the policy to the local mirror server.

ESET endpoint application on an individual client workstation

1.Open the Advanced setup and click Update > Profiles > Updates.

2.In the Modules Updates section, disable the Choose automatically option.

3.Set the Custom server to http://update.eset.com/redir/extendedsupport