ESET Security Management Center 7.2 reached End of Life

ESET PROTECT 8.x reached End of Life and 9.x–10.x have Limited Support

Upgrade your ESET remote management infrastructure


You can directly upgrade to ESET PROTECT On-Prem 11.0 from ESET PROTECT On-Prem 9.0 and later.

A direct upgrade from the End of Life versions 7.2–8.x is possible, but it has not been tested and is not officially supported.


Upgrade to ESET PROTECT On-Prem 11.0

Check the prerequisites first.


Supported Windows operating systems

We recommend that you install ESET PROTECT On-Prem 11.0 on a supported 64-bit Windows Server OS.

ESET PROTECT On-Prem is not supported on Windows Server 2008 R2 and earlier or on 32-bit Windows.

The only Windows desktop operating system compatible with ESET PROTECT On-Prem 11.0 is 64-bit Windows 10 or 11. Installing ESET PROTECT On-Prem components on a desktop operating system might not be in alignment with Microsoft licensing policy. Check the Microsoft licensing policy or consult with your software supplier for details.

Select one of the options below:

Upgrade to ESET PROTECT On-Prem 11.0 using the All-in-one installer - This is the recommended option if the existing server has the default installations of MS SQL database and Apache Tomcat (the existing installation was performed via the All-in-one installer).

Upgrade to ESET PROTECT On-Prem 11.0 using the Components Upgrade task


If you have ESMC 7.2, you must upgrade via the Components Upgrade task in two steps: first to ESET PROTECT On-Prem 10.0, and then from 10.0 to 11.0.


Apache HTTP Proxy users

Starting with ESET PROTECT On-Prem 10.0, ESET Bridge replaces Apache HTTP Proxy. Apache HTTP Proxy has reached Limited Support. If you use Apache HTTP Proxy, we recommend migrating to ESET Bridge.


Upgrade ESET Management Agents on all managed computers to version 11.0


If you are also using the MDM component, follow the MDM upgrade steps for the MDM component upgrade procedure before you upgrade the ESET Management Agents.

Follow the Upgrade to the latest ESET Management Agents using the Components Upgrade Task in ESET PROTECT Knowledgebase article.


Upgrade the ESET Endpoints to the latest version

Follow the instructions for your customers and/or endpoints; see Endpoints managed by ESET PROTECT On-Prem/ESMC/ERA.


We strongly recommend that you run the latest versions of supported operating systems on computers in your network.

You can use ESET PROTECT On-Prem to manage computers running unsupported Windows operating systems (for example, Windows Vista or Windows XP) with ESET products in Limited Support, but some remote management limitations may occur. We do not guarantee the functionality of earlier ESET products after they reach their End of Life.

Last updated: June 27, 2023

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