ESET Security Management Center 7.2 reached End of Life

ESET PROTECT 8.x reached End of Life and 9.x–10.x have Limited Support

Upgrade your ESET remote management infrastructure


important

You can directly upgrade to ESET PROTECT On-Prem 11.0 from ESET PROTECT On-Prem 9.0 and later.

A direct upgrade from the End of Life versions 7.2–8.x is possible, but it has not been tested and is not officially supported.

step-1

Before you upgrade

If you have an earlier unsupported database installed (MySQL 5.5 / MS SQL 2012 or earlier), upgrade your database to a compatible database version before installing/upgrading the ESET PROTECT Server.

step-2

Upgrade to ESET PROTECT On-Prem 11.0

Follow the Manual component-based upgrade to the latest version of ESET PROTECT On-Prem (Linux) Knowledgebase article. We recommend that you use the ESET PROTECT Components Upgrade.


note

If you have ESMC 7.2, you must upgrade via the Components Upgrade task in two steps: first to ESET PROTECT On-Prem 10.0, and then from 10.0 to 11.0.


important

Apache HTTP Proxy users

Starting with ESET PROTECT On-Prem 10.0, ESET Bridge replaces Apache HTTP Proxy. Apache HTTP Proxy has reached Limited Support. If you use Apache HTTP Proxy, we recommend migrating to ESET Bridge.

step-3

Upgrade ESET Management Agents on all managed computers to version 11.0


note

If you are also using the MDM component, follow the MDM upgrade steps for the MDM component upgrade procedure before you upgrade the ESET Management Agents.

Follow the Upgrade to the latest ESET Management Agents using the Components Upgrade Task in ESET PROTECT Knowledgebase article.

step-4

Upgrade the ESET Endpoints to the latest version

Follow the instructions for your customers and/or endpoints; see Endpoints managed by ESET PROTECT On-Prem/ESMC/ERA.


important

We strongly recommend that you run the latest versions of supported operating systems on computers in your network.

You can use ESET PROTECT On-Prem to manage computers running unsupported Windows operating systems (for example, Windows Vista or Windows XP) with ESET products in Limited Support, but some remote management limitations may occur. We do not guarantee the functionality of earlier ESET products after they reach their End of Life.

Last updated: December 12, 2023

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