ESET Security Management Center 7.2 reached End of Life

ESET PROTECT 8.x–9.x reached End of Life and 10.0–11.0 have Limited Support

Upgrade your ESET remote management infrastructure


important

You can directly upgrade to ESET PROTECT On-Prem 12.0 from ESET PROTECT On-Prem 10.0 and later.

A direct upgrade from the End of Life versions 7.2–9.x has not been tested and is not supported.

step-1

Before you upgrade

If you have an earlier unsupported database installed (MySQL 5.5/5.6 or Microsoft SQL 2008/2012 or earlier), upgrade your database to a compatible database version before installing/upgrading the ESET PROTECT Server.

step-2

Upgrade to ESET PROTECT On-Prem 12.0


warning

ESET PROTECT On-Prem Mobile Device Management/Connector (MDM/MDC) component (on-premises only) reached End of Life in January 2024. ESET PROTECT On-Prem versions 11.1 and later do not support mobile device management. Read more.

Follow the Manual component-based upgrade to the latest version of ESET PROTECT On-Prem (Linux) Knowledgebase article. We recommend that you use the ESET PROTECT Components Upgrade.


note

If you have ESMC 7.2, you must upgrade via the Components Upgrade task in two steps: first to ESET PROTECT On-Prem 10.0, and then from 10.0 to 12.0.


important

Apache HTTP Proxy users

ESET distributes ESET Bridge as a Proxy component (replacing the Apache HTTP Proxy). Apache HTTP Proxy has reached Limited Support. If you use Apache HTTP Proxy, we recommend migrating to ESET Bridge.

step-3

Upgrade ESET Management Agents on all managed computers to the latest version

Follow the Upgrade to the latest ESET Management Agents using the Components Upgrade Task in ESET PROTECT Knowledgebase article.

step-4

Upgrade the ESET Endpoints to the latest version

Follow the instructions for your customers and/or endpoints; see Endpoints managed by ESET PROTECT On-Prem/ESMC/ERA.


important

We strongly recommend that you run the latest versions of supported operating systems on computers in your network.

You can use ESET PROTECT On-Prem to manage computers running unsupported Windows operating systems (for example, Windows Vista or Windows XP) with ESET products in Limited Support, but some remote management limitations may occur. We do not guarantee the functionality of earlier ESET products after they reach their End of Life.

Last updated: December 12, 2023

Need further assistance?