Upgrade to the latest version of ESET PROTECT On-Prem before you upgrade your Endpoints


important

Do you manage computers running Windows?

ESET Management Agent 8 and later (ESET PROTECT On-Prem) cannot manage computers running Windows 7 (no Service Pack) / Vista / XP. To continue managing these computers, you can:

Recommended: Upgrade the operating system on managed computers to a supported operating system and then upgrade your infrastructure to ESET PROTECT On-Prem 11.0.

Upgrade your infrastructure to ESMC 7.2 that can manage computers running the earlier operating system versions.

step-1

Refer to the upgrade/migration scenarios for your infrastructure.

step-2

Use ESET PROTECT On-Prem 11.0 to upgrade your endpoints.


important

If you have upgraded to ESMC 7.2 to continue managing computers running earlier operating system versions (Windows 7 (no Service Pack) / Vista / XP):

1.Filter your Endpoints to groups based on their ESET products and Windows version. For more information, follow the Sort your Endpoints using the dynamic groups in ESET Security Management Center Knowledgebase article.

2.Update your Endpoints remotely using the ESMC 7.2 Web Console. For more information, follow the Update your Endpoints remotely using the ESET Security Management Center Knowledgebase article.

Last updated: April 4, 2024

Need further assistance?