I use ESMC 7.2 or ESET PROTECT 8.x–9.x

ESET End of Life > I am a Managed Service Provider (MSP) > I use EMA 2 > I use ESMC 7.2 or ESET PROTECT 8.x–9.x

ESET Security Management Center 7.2 reached End of Life

ESET PROTECT 8.x–9.x have Limited Support

MSP administrators have to do these steps in order

Direct upgrade to ESET PROTECT 10.0 is only available for ESMC 7.2 and later versions.

Upgrade to ESET PROTECT 10.0

•If you installed ESET PROTECT on a Windows device using the All-in-one installer, use the ESET PROTECT 10.0 All-in-one installer to upgrade.

•For all other update scenario procedures, refer to the Upgrade, migration and reinstallation procedures section of the ESET PROTECT Install Online Help guide.

Apache HTTP Proxy users

Starting with ESET PROTECT 10.0, ESET Bridge replaces Apache HTTP Proxy. Apache HTTP Proxy has reached Limited Support. If you use Apache HTTP Proxy, we recommend migrating to ESET Bridge.

Upgrade ESET Management Agents on all managed computers to version 10.0

If you are also using the MDM component, follow the MDM upgrade steps for the MDM component upgrade procedure before you upgrade the ESET Management Agents.

Follow the Upgrade to the latest ESET Management Agents using the Components Upgrade Task in ESET PROTECT Knowledgebase article.

Upgrade the ESET Endpoints to the latest version

Follow the instructions for your customers and/or endpoints; see Endpoints managed by ESET PROTECT/ESMC/ERA.

We strongly recommend that you run the latest versions of supported operating systems on computers in your network.

You can use ESET PROTECT to manage computers running unsupported Windows operating systems (for example, Windows Vista or Windows XP) with ESET products in Limited Support, but some remote management limitations may occur. We do not guarantee the functionality of earlier ESET products after they reach their End of Life.

ESET product	ESET Security Management Center (ESMC) version 7.2
Status	End of Life
End of Life date	December 2022
Details	For more information, refer to the Is my ESET product supported? section of the ESET End of Life policy.
Benefits of upgrade	Get the latest version of ESET PROTECT to ensure its best performance and stability

ESET product	ESET PROTECT version 8.x–9.x
Status	Limited Support
End of Life date	Depends on the version: 8.0—June 2023 8.1—October 2023 9.0—July 14, 2024 9.1—November 30, 2024
Details	For more information, refer to the Is my ESET product supported? section of the ESET End of Life policy.
Benefits of upgrade	Get the latest version of ESET PROTECT to ensure its best performance and stability

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