ESET product versions that will reach End of Life during year 2021

What does it mean "End of Life"?

At this stage of the product lifecycle, we offer zero support or assistance and do not guarantee the product’s functionality at all, including module updates. The best we can do is guide the customer to the most appropriate migration path so that they upgrade to the latest equivalent product.

 

Affected ESET home products

ESET product

Version

Date of effect*

Note

ESET Windows home products

13.x

October

Users with automatic upgrades enabled are not affected as they already use the latest version.

 

Affected ESET business products

ESET product

Version

Date of effect*

Note

ESET endpoint products for Windows

6.6.x

March

 

ERA - ESMC Plug-ins**

various

June

For example, Connectwise Manage

ESET Endpoint Security for Android

2.8 and below

July

 

ESET Mail Security for Microsoft Exchange Server

6.5.x

August

 

ESET Mail Security for IBM Domino

6.5.x

August

 

ESET Security for Microsoft Sharepoint Server

6.5.x

August

 

ESET Security Management Center

7.0.x

November

 

ESET File/Mail/Gateway Security for Linux/FreeBSD

4.x

December

 

ESET endpoint products for Windows

7.0.x up to 7.2.x

December

 

* End of a specific month

** Product does not receive module updates

 

What will happen to affected ESET products BEFORE they reach "End of Life"?

The protection status of your ESET product will turn Yellow (see below)

(unmanaged users) Your ESET product might experience an automatic forced upgrade (more details to be provided soon)

 

What will happen AFTER they reach "End of Life"?

The protection status of your ESET product will turn Red (see below)

hmtoggle_plus0 Module updates will not be provided

No new operating systems support will be provided

No technical support or security and stability updates are available for these versions

No new documentation will be created or updated

 

What should I do?

To ensure full protection, install the latest ESET product versions.

 

ESET business products in the transition period that expires in June 2021

ESET implemented a new End of life policy on July 1, 2020. To help you with the changes this new policy brings, a one-year transitional period was established. During this time, the product versions transitioned from Basic Support or Limited Support in the current state to End of Life due to the new policy will still receive module updates:

ESET endpoint products for Windows versions 5.x up to 6.4.x

ESET endpoint products for macOS 6.x up to 6.8.x

ESET NOD32 Antivirus Business Edition, ESET Smart Security Business Edition 4.x

ESET products for Windows Server 6.0.x up to 6.4.x

After June 2021, these products will behave similarly to the affected products mentioned above (for example, they will not be receiving module updates)!

 

End of Life announcements for affected ESET products

status_orange_blurred


status_red_blurred

As you did not upgrade your ESET product, the protection status of your ESET product is Yellow, informing you about the need to upgrade to the latest version.


The protection status of your ESET product will turn Red as a last reminder.

 

Haven't upgraded yet? Upgrade now

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