I use EMA 1 | End of Life | ESET Knowledgebase

Upgrade to ESET MSP Administrator 2 for a better user experience and multiple enhanced functionalities

windows-updates Improved user management

ransomware-shield Additional products to offer

machine-learning Automatic structure sync with ESET PROTECT

ESET MSP Administrator (EMA) version 1 reached End of Life status in December 2020 and is no longer supported. MSP providers must migrate to EMA version 2. ERA users must upgrade to ESMC 7.2 first.

Which ESET remote management console and version number do you use to manage your network?

I use ERA 5.x	I use ERA 6.x
I use ESMC 7.x	I use ESET PROTECT 8.0
I do not use an ESET remote management console	I do not know what version of ERA/ESMC/ESET PROTECT I use

	EMA 2	EMA 1
Free registration	✓	✓
Daily billing, monthly invoicing	✓	✓
License ordering	✓	✓
Add/remove EMA user	✓	✓
Extended product offering (2FA, FDE, EDTD, ECOS, ESET PROTECT Cloud)	✓	X
Automatic structure sync with ESMC	✓	X
Extended browser support	✓	X
Customize access rights	✓	X
View & manage activated units per license	✓	X
Current per-customer seat usage	✓	X
All EMA updates	✓	X